SUNDAY, June 6, 2004

MONDAY, June 7, 2004

7:30 AM CHAIR: 8:00 AM 8:15 AM 9:15 AM 9:30 AM 10:15 AM 10:30 AM 11:30 PM CHAIR 1:00 PM 2:00 PM 3:00 PM 3:30 PM 6:00 PM to 7:30PM

Coffee & Tea - Sierra Madre North Late Registration - Sierra Madre Foyer EXHIBITS OPEN All Sessions in San Rafael John F. Cooper, President TONER RESEARCH SERVICES OPENING REMARKS Art Diamond, President DIAMOND RESEARCH CORPORATION Welcome; Conference Caveats & Objectives; Confidential Information; Commercial Messages; Getting the Most Out of this Meeting; Introducing Session Chair. SESSION 1 - TONERS & PHOTORECEPTORS: MARKET SIZE, GROWTH & OUTLOOK Richard C. Norton, President DOCUTRENDS Company Background; Market Size & Struct-ure; Major Players; Relative Growth of Copiers and Printers; Color in Business; Trends in Distribution & Marketing; Future Outlook. SESSION 2 - TONER & PHOTORECEPTORS: REMANUFACTURING MARKET TRENDS John E. Shane, Director CAP VENTURES Company Background; Supplies Market Summary; USA & European Toner/OPC Cartridge Market Trends; World Toner Market; OEM vs Aftermarket Share; Future Aftermarket Directions: Color Toner & Cartridges; Digital Copier Supplies. Spouse’s Continental Breakfast - Suite 316 Refreshments Served - Sierra Madre North SESSION 3 – PARTICLE SIZE ANALYSIS ON-LINE: A REVOLUTION IN QUALITY CONTROL Mr. Richard J. Ferraro, Sales Manager MALVERN INSTRUMENTS Company Background; Competitive Pressures; Demand for Better Quality and Higher Yield; Definition of On-line Particle Size Analysis; Measurement by Laser Diffraction; Volume & Number Counts; Applications; Case History at Toshiba; Cost Savings; Future Outlook. Luncheon - Outside in the Plaza Dr. Michael Pohl, Vice President, Technology HORIBA INSTRUMENTS, INC. SESSION 4 – AN OVERVIEW OF TONER & OPC MANUFACTURING IN CHINA Mr. Henry Sun, Vice President SD PACIFIC Company Background; Toner & OPC Drum Manufacturers: Domestic and Foreign; Market Size and Structure; Growth ot OEM and Aftermarket Business; Collaboration Between Industry & Academia; Getting Involved in Opportunities in China; Future Outlook. SESSION 5 – THE LATEST SIZE REDUCTION TECHNOLOGY FOR COLOR & MONOCHROME TONERS Dr. Carl K. Ishito, General Manager NISSHIN ENGINEERING, INC. Mr. Kazumi Kozawa, R&D Staff NISSHIN SEIFUN GROUP INC. Company Background; Current Technology; Trends in Particle Characteristics; New Jet Mill & Mechanical Mills; Comparison for Color Toners; Future Outlook. Refreshments Served - Sierra Madre North SESSION 6 - NETWORKING Mr. Terry Gorka, Managing Director THE TIARA GROUP, LLC A group interactive session; a platform for publicizing your company’s products or services; a unique opportunity to establish personal contacts and forge strategic alliances. SPECIAL EVENT - RECEPTION ON THE ROTUNDA Hors d'Oeuvres, Wine, No Host Bar An Extension of Networking

TUESDAY, June 8, 2004

7:30 AM CHAIR 8:00 AM 9:00 AM 10:00 AM 10:30 AM 12:00 AM 1:30 PM 2:30 PM 3:30 PM 3:45 PM 4:30 PM

Coffee & Tea - Sierra Madre Foyer Mr. John Luppino, VP Mktg., Sales & Optns. COATES ELECTROGRAPHICS, INC SESSION 7 – AN UPDATE ON TONER ADDITIVES & CHARGE CONTROL AGENTS Mr. Frank Shea, Jr., Executive Vice Pres. ESPRIX IMAGING TECHNOLOGY, INC. Company Background; What’s New With: Charge Control Agents; Fine Particle Additives; Flow Promoters; OPC Drum Cleaning Agents; Future Outlook. SESSION 8 – ADVANCES IN TONER TECHNOLOGY Mr. Ian Neilson, International Development Mgr. COATES ELECTROGRAPHICS, INC. Company Background; The European Market: Current & Future Potential; Impact of Environmental Considerations; New Toners for Digital Printing; Chemically Prepared Toners (CPTs) & Quality Alternatives; Future Outlook. Refreshments Served - Sierra Madre Foyer SESSION 9 — A NEW, POLYESTER-BASED CHEMICALLY PREPARED TONER (CPT) Mr. Toshiki Nanya, Manager RICOH COMPANY LTD. Company Background; The Trend Toward Polyester Toner ; Update on CPTs: Suspension vs. Emulsion Aggregation Technologies; Impact on Color Toner Penetration of Markets; Future Outlook. Luncheon - Outside in the Plaza (Weather Permitting) Mr. Simon M. Jessop, Sr. Staff Engineer ROCHESTER INSTITUTE OF TECHNOLOGY SESSION 10 — ADVANCES IN DRYING TECHNOLOGY FOR CPTs Dr. Peter van der Wel, R&D Director HOSOKAWA MICRON BV, HOLLAND Mr. Marc Cavaliere, Applications Engineer HOSOKAWA MICRON POWDER SYSTEMS, USA Company Background; Expertise in CPT Systems; Trends: Particle Size & Shape; Toner Resins; B&W v. Color; Current Drying Methods & Equipment; Batch vs. Continuous Processes; Cost Considerations; Future Outlook. SESSION 11 — HOW TO DESIGN A TONER Jeffrey Sokol, Consummables Business Mgr. XEROX CORPORATION Company Background; Customer Requirements; Machine Architecture & Technology: Charging, Development, Transfer, Fusing; Evaluation & Compromise; Future Outlook. Refreshments Served - Sierra Madre North SESSION 12 — AN ANALYSIS OF THE COST STRUCTURE OF TONER PRODUCTS Dr. Brian E. Springett, Principal FINGERPOST ADVISERS Company Background; Pricing Printers for the Office and Other Markets; What Does the Customer Want? Cost of the Stuff from which Toner is Made; The Cost of Putting it Together; Sample Unit Costs; Sample Page Costs; Page Prices vs. Page Costs; Summing it all Up; Future Outlook 4:45 PM CONFERENCE ADJOURNS

WEDNESDAY, June 9, 2004